Ball Transfers & More strives to ensure integrity, privacy, and a high consistently held level of customer satisfaction.
We respect your privacy
1.1. Ball Transfers & More respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the United States Privacy Principles contained in the Privacy Act 1974. This policy sets out how we collect and treat your personal information.
1.2 “Personal information” is information we hold which is identifiable as being about you.
Collection of personal information
2.1 Ball Transfers & More will, from time to time, receive and store the personal information you enter onto our website, provided to us directly or given to us in other forms.
2.2 You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to when you provide feedback ween with your provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
2.3 Additionally, we may also collect any other information your provide while interacting with us.
How we collect your personal information
Use of your personal information
4.1 Ball Transfers & More may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
4.2 Ball Transfers & More may contact you by a variety of measures including, but not limited to telephone, email, SMS or mail.
Disclosure of your personal information
5.1 we may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purpose set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
5.2 WE may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
5.3 We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety for the Ball Transfers & More, (balltransfersandmore.com), its customers or third parties.
5.4 information that we may collect may from time to time be stored, processed in or transferred between parties located in countries outside of the United States.
5.5 if there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user database, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentially. We would seek to only disclose information in good faith and where required by any of the above circumstances.
Security of your personal information
6.1 Ball Transfers & More is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorized access or disclosure, we have put I place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from issue, inference, loss and unauthorized access, modification and disclosure.
Access to your personal information
7.1 you may request detail of personal information that we hold about in accordance with the provisions of the Privacy Act 1974. A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at email@example.com
Complaints about privacy
8.1 if you have any complaints about our privacy practices, please feel free to send in details of your complaints firstname.lastname@example.org. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
10.1 When you are visiting our website balltransfersandmore.com we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. this information is used in an aggregated manner to analyze how people use our site, such that we can improve our service.
10.3 Third-party sites our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Ball Transfers & More is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information.
INFORMATION PROVIDED DURING CHECKOUT
Ball Transfers & More ensures that any personal information that you provided during the registration and checkout process is kept confidential. Upon checkout and placing an order, you may save your address and information to your account for the purposes of faster checkout. Information provided at checkout will be used for;
– To deliver your order to you
– Send order update notifications via e-mail
– Fraud prevention and detection – to protect and detect fraud against you or Ball Transfers & More
– Google Customer Reviews (if you opt – in at checkout)
Your card’s security/CCV code is not stored at checkout and all payments are encrypted as per PCI-DSS requirements and industry standard encryptions. Your payment information is only used by Ball Transfers & More for payments, refunds and for fraud detection.
PURCHASE HISTORY, SAVED ITEMS & WISH-LIST ITEMS
Your purchase history saved items and wish-list items are stored within your customer account. Purchase history is stored so you can easily look up past orders and re-order any items. Saved items are stored so you can add items to bag, checkout or save them for later. Wish-list items are stored for future purchase or can be shared with family or friends.
HOW TO CREATE AN ACCOUNT
HOW TO SUBSCRIBE
HOW TO CONTACT US
Our house is Monday – Friday 8am to 4:30pm
Please allow 24 hours for a reply.